Services & access

As soon as you arrive, our reception team is there to welcome you to the five-star Silverstone chalet-hotel, 24/7, and to hand over the keys to your suite-chalet.

Throughout your stay, we are there to meet all your conciergerie needs (restaurant bookings, taxi service...) for a stress-free holiday in Val d'Isere!

Picture yourself arriving at your apartment with the fridge fully stocked... this is possible thanks to our grocery delivery service. Shop for groceries online up to seven days before your arrival and let us handle the rest! Speak to our teams if you need any help.

As you arrive, your beds have been made and there is a full range of Gemology cosmetics, towels, dressing gowns and slippers ready for you.

For your convenience, daily cleaning and change of towels and linen (on request) are included in all bookings.

Do you wish to have an additional cleaning or a change of bedding and towels? Not a problem! This service is available on request

At your request and for a charge, there is a dry-cleaning service available in our hotel.

To store your skis and gear, ski lockers for each suite-chalet are available at the ski shop.

Booking your ski lessons has never been this easy... Just ask our teams to handle it! We will book your ski lessons with our local partners. To make sure you enjoy the best availability, make your request well in advance.

On the top floor of the Silverstone chalet-hotel, discover the Annaski ski shop where you can rent your skiing and snowboarding gear directly within the Silverstone. Our partner is there to make sure you save a considerable amount of time. I book my equipment

Book your ski pass for Val d’Isère and Tignes-Val d’Isère ski area from our teams, before your holiday or as you arrive by contacting the conciergerie service.

There is no reason why babies should not be afforded a five-star welcome, and the baby chairs and beds are provided free of charge. Remember to make that request before you arrive, to ensure we have availabilities for you.

We have a range of cosmetic products adapted to your children's sensitive skin.

Do you want your room furnished with two single beds or a double bed? In some apartments, you can arrange the furniture the way you want. Send us a request and we will do our best to meet it.

Would you like to have your children babysat. Our conciergerie team is there to help you find local partners.

During your stay, there is a parking place in our private and secure underground carpark! You won't even have to clear the snow off your car before going on a drive! There is a second parking place for an extra charge, at your request and depending on availability.

Guests of the Silverstone enjoy the use of a shuttle service to take them to the village of Val d'Isère. It's such a pleasure not having to drive!

A universal charging terminal is available to hotel guests. By reservation, please contact us

To better plan your stay, our teams are there to book transport to and from the airport or station. There is an extra charge, and the service is subject to availability.

Our shuttle service is also available in the evening. Extra charge, subject to booking and availability.

Have your breakfast delivered directly to your suite-chalet by our teams every morning. Both convenient and pleasant, this service allows to take full advantage of your mountain holiday from the moment you wake up.

Dinner and tea are included in the service for the guests of the five-star Silverstone chalet-hotel. Before your arrival, the Chef and their kitchen staff will contact you to discuss your culinary preferences. All your meals are delivered to your accommodation by a private butler.

A room service menu is available whenever you want to treat yourself to something delicious in the comfort of your own suite-chalet.

On the top floor of the Silverstone, come and exercise on the latest equipment by Technogym® at the gym.

We offer a range of beauty treatments and massages in the comfort of your own suite-chalet, to ensure total relaxation at the expert hands of our beauticians.

There is free Wi-Fi in all the apartments.

There is a luggage storage room where you can leave your bags.

Would you like to stay in your suite a little longer? Upon request and depending on availability, you can opt for a late departure charge, just ask our teams.

For an extra charge, pets are welcome in some of our residences. Send us your request.

Thanks to our partner, you can have your holiday insured! Cancelation, unforeseen circumstances, repatriation... When booking your stay, ask for the comprehensive insurance supplement.