Services & access

As soon as you arrive, our reception team is there to welcome you to the Falcon residence and to hand over the keys to your apartment. For late arrivals, it is also possible to access the apartment independently.

Throughout your stay, we are there to meet all your conciergerie needs (restaurant bookings, taxi service...) for a stress-free holiday in Méribel!

Don't worry about a thing when it's time to leave, the cleaning at the end of your stay is included in your booking.

As you arrive, your beds have been made and there is a full range of Gemology cosmetics and towels ready for you.

Do you wish to have an additional cleaning or a change of bedding and towels? Not a problem! This service is available on request

Depending on the formula you've booked for your holiday, you may enjoy room service, which includes daily cleaning and a towel change.

There is no reason why babies should not be afforded a five-star welcome, and the baby chairs and beds are provided free of charge. Remember to make that request before you arrive, to ensure we have availabilities for you.

Do you want your room furnished with two single beds or a double bed? In some apartments, you can arrange the furniture the way you want. Send us a request and we will do our best to meet it.

Would you like to have your children babysat. Our conciergerie team is there to help you find local partners.

The Spa Falcon offers massages for children aged four or more. There are some restrictions, so look at the list of beauty treatments for further information. For an extra charge and by reservation.

During your stay, there is a parking place in our private and secure underground carpark! You won't even have to clear the snow off your car before going on a drive! There is a second parking place for an extra charge, at your request and depending on availability.

To better plan your stay, our teams are there to book transport to and from the airport or station. There is an extra charge, and the service is subject to availability.

At the heart of the Falcon resort, visit our cosy wellness area, complete with swimming pool, a hot tub, a sauna, a steam room and a relaxation area. The wellness area is free to all guests of the Falcon resort.

In the Falcon resort, enjoy an ultimately relaxing break at the Falcon spa, and indulge in a Gemology beauty treatment or massage.

There is free Wi-Fi in all the apartments.

There is a luggage storage room where you can leave your bags.

Do you want to enjoy an active summer, with white-knuckle mountain bike rides down the mountains? Great news, there is a room where you can store you bicycle.

Would you like to stay in your suite a little longer? Upon request and depending on availability, you can opt for a late departure charge, just ask our teams.

For an extra charge, pets are welcome in some of our residences. Send us your request.

Thanks to our partner, you can have your holiday insured! Cancelation, unforeseen circumstances, repatriation... When booking your stay, ask for the comprehensive insurance supplement.